Communication is Key: Please Update Your Records!
Communication is key during severe weather events or power outages, as we recently saw with Superstorm Sandy. Many of our customers were not able to communicate through one or more of their "usual" channels as a result of the storm.
During severe weather events, we may need to use additional methods of communication to reach you regarding your account or critical propane deliveries. The more ways that you can provide us to contact you, the better chance we'll have of being able to reach you in the event of an emergency.
Please take a moment to update your records through the My Account
feature on our site. Providing us with additional cell phone numbers and email addresses will help us to stay in touch in a timely manner.
In addition to updating your contact information through My Account, please take a moment to Like Us on Facebook
and Follow us on Twitter
. We also use these channels to communicate important messages during times of emergency in addition to sharing pertinent and helpful information on a daily basis as well.