We are experiencing higher than normal call volumes due to the cold weather. Please be patient as your call is very important to us. Please be aware that as an alternative to calling you can also use our MY ACCOUNT and LIVE CHAT features on this website.

Customer Reviews

Mohammed assisted me in gathering information for making an informed decision to remain with Paraco. He is one of the best Customer Representatives I have ever encountered.
– Bonny Jean Forte

Candice was by far the nicest person I have ever spoken to at your company. Not only was she extremely helpful she did it with professionalism and treated me like I was your only customer. You need to have more people like her answering your phones….she deserves a thank you!!
– Ted Klahr

George was pleasant and patient with my questions. He helped me with my credit balance and the upcoming pre pay plan and also to allow me to get a delivery with the better price. Excellent customer service, George, thank you
– Christine Rupolo

I was very impressed with Steven Taylor sales rep.Aalso your technician Charles Park, and also Erika, who provided us very professional, courteous service and would highly recommend Paraco Gas. I must add your technician, Charles Park, made this a great experience and he is a priceless asset.
– John Quinn

I was so pleased with Ashley’s assistance. I had gas fumes in my home, a low tank, no heat, and within an hour I had someone at my house who resolved ALL these issues, made sure I had enough gas to get to the next day, and then sent along a truck to fill my tanks on Sunday. EXCELLENT Service by both Ashley and the On Call Tech (he was great too!). Thank you Paraco.
– Nancy Cross

Ashley is an outstanding, knowledgeable customer service rep. She is patient and cooperative and helped resolve all my issues. A pleasure to do business with her!
– Gene Streim

Lilly is an asset to your company! She is very professional, polite & very personable. She really sold us on your company. Very company oriented. It was our pleasure to have her speak with us! Happy to be your customers!!
– Maryann Bate

“I don’t remember who my rep was, but she was great!”
-Marc Scheff

“Very humorous and friendly.”
-Kimberly Carsley

“I have been with your company since the very beginning. All previous reps were good but Desiree Derico is by far and away the best experience of all!!”
-Bernard DeGregorio

“Angela is a great representative for your company and was a pleasure to deal with.”
-Philip Schifin

“Mohammad was very helpful and Linda was particularly helpful and it was very nice that she remembered speaking to me previously. The first lady I spoke with connected me to Mohammad right away when I asked to speak with a supervisor. That was also very good.”
-Jayne Jamison

“Desiree went well beyond her customer service duties as she personally handled my account as if I were a part of her family. She was kind, thorough, and knowledgeable and spent as much time as needed until my issues were resolved. A+++ service!”
-Valerie Virga

“I have noticed a change for the better with attitude and helpfulness. In the past, Paraco was perceived negatively because of customer service. I am happy to say that is no longer the case. Congratulations!”
-Phyllis Clarke

“Lilly was courteous, efficient, helpful, patient and friendly. We have several accounts with Paraco and she happily took the time to assist me with all of them.”
-Jean Kaufman

“She was fabulous and helped me get the best rate for our family’s needs.”
-Anne Marie Corbett

“The people on your line have always been very helpful always pleasant and a pleasure to talk to. Thank you.”
-James Cappellino

“I was very happy to talk to my customer service representative who was friendly, courteous and took the time to answer my questions. She explained everything clearly. I didn’t feel rushed and got the feeling that “Paraco” was interested in me, the customer. Thank you.”
-Lois Leonard

“I am very satisfied with me new gas company. They truly do what they can to make their customers satisfied. My prior company was awful.”
-Diana Porti

“In our recent emergency on the smell of gas your people were here immediately. Thank you.”
-Gerald Starr

“I expected CS to be exactly the way it was. Good.”
-John Brocker

“My situation was immediately resolved by Chris.”
-Leonard Ward

“This was my first time dealing with Paraco. My service was switched over from Amerigas. I found the service to be friendlier and more professional.”
-Abraham Jacobs

“Everyone from Customer Service to the drivers are the best. I love how thoughtful & helpful and most of all everyone is so pleasant!! Have a really nice day. Company is very fortunate to have the employees they have.”
-Laurie Lopresti

“Since you have taken over the services have been faster and clearly more courteous.”
-Ann Dam

“Very friendly people in your office, thank you so much for your help!”
-William Bess, Jr

“Very happy with Paraco service and Linda was pleasant.”
-Thanit Tubcharoen


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