We are experiencing higher than normal call volumes due to the cold weather. Please be patient as your call is very important to us. Please be aware that as an alternative to calling you can also use our MY ACCOUNT and LIVE CHAT features on this website.
While information is the cornerstone of our ability to provide superior service, our most important asset is our customers’ trust. Keeping customer information secure, and using it only as our customers would want us to, is a top priority for all of us at Paraco Gas. Here is our collective promise to our individual customers:
- We will limit the collection and use of customer information to that which we require to deliver superior service to our customers.
- We will safeguard any information our customers share with us according to strict standards of confidentiality and security including SSL encryption technology.
- For purposes of credit reporting, verification and risk management, we will exchange information about our customers with only reputable consumer reporting agencies.
- We will not share customer information with any external organization unless we have been authorized to do so by the customer, or are required by law.
- We will attempt to keep customer files complete, up to date, and accurate. We will tell our customers how to conveniently access their account information, and how to notify us about errors, which we will promptly correct. We value your trust and will strive to earn it every day.
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